“I don’t have any clear information on what the issue is … but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I’ve been told these servers are constantly monitored. I’ll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won’t happen in the future.”

This, of course, does not affect those who went ahead and pirated the game instead, lending more credence to the idea the “crime pays.” But remember folks, if you pirate it, your game will be incomplete.